Privacy Policy
Last updated: 10 April 2026
This Privacy Policy explains how Play Flare World Limited (trading as KoruSpins) ("we", "us") collects, uses, stores and discloses personal information when you use playflareworld.com and our games/services (the "Services"). We comply with the New Zealand Privacy Act 2020.
What we collect
- Account & profile: username, email, age/verification signals (if required), preferences, and authentication data.
- Gameplay & transactions: in-game activity, rewards, purchase records, refunds, and related identifiers.
- Device & usage data: IP address, device/OS, browser, identifiers, logs, pages/screens viewed, and approximate location derived from IP.
- Support & communications: messages you send, attachments, and feedback.
- Cookies/trackers: identifiers used to remember settings, keep you signed in, and measure performance.
How we use information
- Operate, maintain and improve the Services (including gameplay features and performance).
- Provide customer support and respond to requests.
- Analytics and debugging to understand usage and fix issues.
- Security, fraud prevention, cheating detection, and enforcing our terms.
- Comply with legal obligations and resolve disputes.
Cookies and similar technologies
We use essential cookies (e.g., login/session, security) and may use analytics cookies to measure how the Services are used. You can control cookies through your browser settings; blocking some cookies may affect functionality.
Sharing and disclosures
We may share personal information with trusted service providers that process data on our behalf (e.g., hosting, analytics, customer support tools, payment processing). We may also disclose information where required or permitted by law, or to protect users, our Services, and rights.
Overseas disclosures
Some service providers may store or process information outside New Zealand. When we disclose information overseas, we take reasonable steps to ensure it is protected in a way that provides comparable safeguards to the New Zealand Privacy Act 2020 (for example, via contractual protections and due diligence).
Retention and security
We keep personal information only as long as needed for the purposes described above (and for legal, accounting, or dispute-resolution requirements). We use reasonable safeguards to protect information (such as access controls, encryption in transit where supported, and monitoring), but no method is 100% secure.
Your rights (NZ)
- You can request access to, or correction of, personal information we hold about you.
- If you believe we have not handled your information appropriately, you can complain to us and/or the Office of the Privacy Commissioner (privacy.org.nz).